Maurice R Johnson

Welcome to my site where I will be revealing all manner of interesting and helpful information about business and technical issues.

I am particularly interested in bringing you the latest developments from the world of commerciall. I do hope you find the content on my site useful.

Thank you.

Maurice R Johnson

 Latest Posts

A New Reprise Regarding Training

by Jamie Condliffe April 21, 2017 You were promised flying cars . And pretty soon, youre going to have flying cars. But there will be a couple of rather significant barriers to entry if you decide to take the plunge and buy one. Recommended for You Flavor Networks Reveal Universal Principle Behind Successful Recipes German …

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Water Consumption Comment

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A Novel Review About Traffic

It seems fitting to talk about Austin’s problems someplace where we can barely be heard above our number one challenge. Austin Mayor Steve Adler said at the outdoor news conference announcing the survey results, The challenges that we face are not blocking out what it is that we love about this city. but we have …

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Just Training

Dudley Williams speaks to the Democratic Headquarters after retaining his seat on the Board of Finance on Nov. 3, 2015. Photo: Michael Cummo / Hearst Connecticut Media Stamford finance board cuts education budget 1/1 Back to Gallery STAMFORD The Board of Finance voted Thursday to cut $1.7 million from the school districts budget request for …

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Training Prospects

Patrick Pouyanne, chief executive of French oil and gas giant Total, said on Thursday prices could fall again by the end of the year due to fast growth in U.S. shale production. [nL8N1HS1YP] “The rebalancing in U.S. crude stocks may have got underway, but concerns about further gasoline builds are rife even as the U.S. …

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Insights Into Traffic

2 days ago Cape Town dam levels have declined to 24.1 percent (storage levels), which is one percent down from a week ago. With the last 10 percent of a dams water mostly not being useable, dam levels are effectively at 14 percent. Consumption over the past week is 685 million litres per day, which …

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Training Overview

Rising costs from screening Premier League football and a “weaker UK advertising market” dragged on profits, it said. The broadcaster had a 494m bill linked to Premier League costs. Drama deal Sky said on Thursday that it wants to co-produce two drama series per year with HBO, with the first project being broadcast in 2018. …

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About Manufacturing

Courtney Robinson, WTSP 1:42 PM. EDT April 20, 2017 I saw a flash of light and it was like getting hit with a brick wall, says 69-year-old James Ohnesorge, who was struck by a car. WTSP photo CONNECT TWEET PINTEREST It could change the way your auto insurance coverage works and maybe even lower how …

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Production Insights

CoverHound said it has licensed insurance agents standing by to take calls. Christopher J. Boggs, executive director of the Big I Virtual University for the Independent Agents and Brokers of America Inc., believes that bypassing an agent is rarely a good idea considering most insureds have some unique exposures that cannot often be discovered and …

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The Basics Concerning Traffic

Team Astana called it a tragedy too big to be written in a statement. We left a great champion and a special guy, always smiling in every situation, he was a real mile stone and a landmark for everyone in the Astana Pro Team, it added. Scarponi was awarded the 2011 Giro trophy after Alberto …

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ISO 9001 Quality Management Systems – Structure & Features

In order to provide advice concerning the most ideal quality system techniques to use and supply an accurate specification of an enterprise’s vision, a totally documented quality management system to the ISO 9001 requirement must be produced. Establishing an ideal degree of quality is a critical element in a business’s prosperity.

That is exactly why an organisation can regularly derive advantages from possessing a really helpful quality management system to match-up client requirements together with the organization’s activity. That’s why an excellent quality system will likely always include customer opinions in to every one of firm’s critical processes.

There certainly are many activities that are critical to any business’s undertakings. These processes belong to an involved process that requires every part of the system to engage efficiently with each other component. A quality system is made use of to regulate and manage an enterprise’s procedures in order that the efficiency and effectiveness of its business may be consistently boosted.

An effective TQM system should be a key resource created to achieve operational objectives and have, at its core, a process solution with each and every procedure completely transforming one or more inputs to establish an output that is valuable to the client.  Moreover, much more precise job instructions and procedures might be established just to assist with major business processes. That is very true as soon as it’s vital to tightly designate particular task delivery processes.

The Cost Of ISO 9001 Accreditation

The majority of organizations identify the functions which increase the value it offers to its customers as the main or core processes. In addition, they will similarly define the procedures which underpin the root processes as support functions. As with each of the parts of the ISO 9001 standard, it states the requirements. Then, it’s up to the ISO 9001 consultants to decide which is the optimal system to fulfill the company’s requirements. Particularly when  it comes to minimizing the cost of obtaining ISO 9001 A recognized quality system will generally consist of a variety of stages of documentation.

Third party Registration to ISO 9001 is accomplished the minute a company acquires a documented quality system that complies with each and every clause of ISO 9001 and also the methods can be certified to function in practice. The quality manual is documentation that typically identifies the policy, structure and duties of the company. It will also often include a concise policy description on every single one of the particular section guidelines of ISO 9001. Work procedures are documents that outline the processes of the organisation, and also the best technique to realize success in those particular activities.

Task guidelines are documents that customarily explain a particular process in a bit of detail, answering a range of main points. These kinds of papers typically can be grouped into 2 groupings: procedures and work information. Documents report on the items finished while undertaking the process, creating a method of interaction and also a record of events.

There are absolutely no rules for the creation of quality system reports. Conformity with ISO 9001 should really be located in the registered TQM system and not exclusively in the quality guide. Organisations need to take care never to log every tiny detail of their methods simply because it is essential to build a TQM system that’s simple to use.

If very comprehensive files are produced they might be very large as well as challenging for staff members to employ and locate the relevant information they need to have for a certain aspect of their work.

Industrial Traffic Lights


Traffic light systems can help with your traffic management requirements from simple system design to integrated security and traffic control installations.

Most traffic light manufacturers have the flexibility to supply single traffic light modules direct from their own manufacturing facility or via an online e-commerce trading facility. In addition, manufacturers can provide a bespoke design service whereby design engineers will configure a dedicated integrated operational solution based on a client’s site drawing and other specification needs in order to provide a turnkey traffic management system.

In this situation, manufacturers’ design engineers generally visit a clients’ facility to review and chat about their requirements. In addition to providing a design solution, they will propose operational method statements and risk assessments. Following this, the manufacturers’ commercial teams would generally provide a written quotation.

CCrossing Signalsomplementary auxiliary products are also made available in addition like controls for pedestrian crossings, speed control signage and 2 way control units that can be installed by the client themselves or via their nominated installation contractor. As a general rule, there is usually a lot of dialogue between a manufacturers’ design team and the client to ensure that the final solution is both fit for purpose and extremely cost effective.


In practice there are 3 principal types of traffic light system: 2 way, 3 way and 4 way. Each of these in turn can be supplied with one of two control system options.

A rudimentary approach would see the deployment of a small number of signal modules in direct proportion to the number of roads being controlled by the system relatively simple system with control provided by the utilisation of a bespoke timing control device.

The timing control device is in essence a time controller that can be adjusted to provide a specific operational sequence designed to facilitate alternate traffic flows in line the preferred traffic movement pattern. Each roadway will have a set time interval for green, green/amber, red to green etc. In this way, higher traffic volumes on one road can be set to have a longer throughput interval eg main road compared with say a lower volume of traffic coming out of a side road.

Alternatively, where a much greater flow of traffic is prevalent or where circumstances preclude extended traffic holding settings, for instance where modern industrial traffic lights are deployed in busy logistics, distribution and manufacturing operations, traffic detectors can be utilised to monitor changing traffic patterns and adapt the signalling frequency to suit prevailing conditions. In these circumstances, a longer priority is generated for traffic moving in a particular direction of flow.


Railway Wig Wag Systems

Wig Wag Railroad LightsWhen there is as need to warn traffic of an impending event like a train crossing a roadway, then flashing wig-wag signs can be utilised.

Wig-wag systems are very effective on manufacturing sites where the vast array of instructional and other safety signage may prevent a normal red traffic light from being noticed. This especially so, when a vehicle needs to safe gain access to a busy thoroughfare or if a driver needs to reverse out of a “blind” loading bay.

Wig-wag systems are most commonly deployed at level rail/road crossing points and emergency service stations like ambulance, police or fire station when vehicles need to gain access to busy roads. In such situations, remote radio controlled devices can be carried by drivers of emergency vehicles to initiate and then switch off the warning lights after their vehicle has safely moved onto the road way.

Traffic Lights SuppliersFlashing Yellow Lights

Yellow or amber coloured lights which are set to flash as a warning near school crossings, on large machinery and vehicles, on moving barriers or gates or even when workers are working in close proximity to a road.

Such warning lights can be fitted with integral sounders to reinforce the warnings and used in conjunction with other types of detection equipment as well. For instance when an industrial process has failed or a state of emergency or no go warning is required.

Speed Control Signage

Modern speed controls sign systems have in built digital speed detection displays. The displays highlight a vehicle’s speed and show a complementary symbol to convey safe speed eg a smiling face or if in excess of the designated speed limit, a frowning face symbol.

Fixed or variable speed limits can be programmed into speed signage which in turn can be supplied in fixed installation form using mains electricity with back up battery supplies or portable devices fed by batteries with solar powered panel back up.

Metrics Of A Customer Relationship Management Program

The business environment is like an ocean full of ferocious sharks; each business is trying to be very competitive just to have a bite of the market share and gain dominance.The large business dominate smaller ones by using massive marketing campaigns and sometimes dirty tactics that would result in sales. Indeed, smaller business have to be on their toes just to be able to cope with the competition and maintain sustainability. One way to achieve sustainability is to enhance customer satisfaction among existing clients and at the same time, come up with creative ways to attract new clients.

Customer Service ManagementNowadays, customer relationship management programs are integrated into an organization’s strategic plan because it can boost customer service satisfaction.

The definition of customer relationship management program is” software, methodologies and internet capabilities “that can help faciliate cutomer relationship services of an organization. Making use of a customer relationship program provides advantages.

The effectiveness of customer relationship management program can be measured by three sets of metrics, the operational, and the productivity and result metrics.

A customer relationship management program must have a timeline depending on the organization’s needs. Implementation of customer management relationship program runs for a quarter to a whole year.

The timeline of the program depends on some factors – the length of the marketing campaign and strategies implemented.

The next procedure involves setting the operational metrics. The time allotted and effort directed towards the customer relationship program can then be determined by the organization.

Usually, an operational metrics works by collecting data from a certain number of customers using an established audit management system which would later be used for potential customers.

The productivity metrics can help companies evaluate the effectiveness of customer relationship management program on its target market. The productivity metrics discusses how the customer relationship management program is being run.

If a business needs the results of a customer relationship management program, result metrics can provide that. This can give you a report in sales increase, reduced expenses and status of customer retention.

Whenever a customer relationship management program has terminated,areas of improvement can be determined as well as differences between the actual and ideal situation;this makes the program a valuable tool for the company in planning.

The Benefits Of Lean Management

TPS (Toyota Production System) bred the mindset called lean management. Consistent search for excellence and improvement are the embodiments of its philosophy. This was first applied actually to manufacturing; but since then has been grossly applied on every possible human endeavor. Recently, it has been adopted by other entities that are service-oriented in nature; hence, the lean management service.

Lean management service infiltrated the mindset of those in the service who were impressed by the little and big successes that they saw on those who forged ahead. The “service”’ actually refers to “service concept” or “product service bundle” that can flow in a value stream because of the customers whose needs need to be met. “Value Demand” and “Failure Demand” are the central concepts that differentiate lean management service and lean manufacturing according to Seddon.

Value Demand is the demand emanating from the end users. When the demand of a costumer is borne out of dissatisfaction, that is known as “Failure Demand”. That is a form of waste that works against lean principle. Having many things to do because of back jobs and repeat tasks is not considered as productive because they are repetitions of what were done already.

Lean Principles In Industry

Even the humble insurance claim can be subjected to lean management principles.

When a house owner makes a claim against their insurance policy if they suffer the misfortune of a fire at their property, a very detailed and prescriptive insurance claims process is undertaken by a firm of reputable loss assessors.

You see loss assessors are charged with reinstating a clients property and possessions in accordance with the terms of their insurance policy. In reality this means delivering the maximum payout against their insurance plan and then working with various suppliers to reinstate their property in the most cost effective manner.

As a company progresses, it becomes imperative to streamline processes to eradicate waste. The wastes or Muda was defined by Taiichi Ohno, the father of TPS and can be regarded as the seven wastes.

* Delay on the delivery of service caused for instance by long queues.

* Redundancy in the tasks, the people doing the tasks or in terms of things.

* Unnecessary movement like going on several shops or counters to get multiple but related services.

* Vague communication that leads to confusion and loss of time due to clarifications that need to be done. Rework and repairs may be resorted in case of misuse of a product or service.

* Undelivered service, costly re-orders, and unsuitable replacements are some possible repercussions when inventory gets all muddled.

* Breakdown in relationship with the costumer may lead to lost opportunities to build new or lose old costumers.

* Blunders in the delivery of defective services or products tarnish reputation and future transactions.

The value of lean management service can save time and many resources,thus,making life a little better.